At Marc Robinson Jewelers, we stand behind the quality of our products. All purchases of 10K, 14K, and 18K gold and silver jewelry come with a lifetime warranty against manufacturing defects. This warranty covers the authenticity and craftsmanship of your jewelry, but does not cover damage, breakage, or repairs after 90 days from the date of purchase.
We also offer a comprehensive care plan that covers cleaning, polishing, resizing, and replacing missing diamonds.
Please note that special orders, custom orders, layaway deposits, and jewelry or watch repairs are not included under this warranty. Our warranty ensures that your jewelry maintains its quality and value when cared for properly.
For exchanges, items must be returned within 7 days of purchase in their original, complete condition. For any questions regarding our jewelry warranty, repairs, or coverage, our customer service team is available to provide guidance and support, helping you protect and enjoy your investment.
FAQ
Do You Have a Warranty?
Do You Offer Financing?
Marc Robinson Jewelers offers flexible financing through Affirm, making it easier to purchase the jewelry and watches you love. With Affirm, you can split your purchase into simple monthly payments. The exact monthly amount is based on the total price of your order, including taxes and fees, and is calculated at checkout. More financing options are available for in-store purchases only, such as Synchrony, Ideal, Citi, America’s First Finance, Acima, Snap, and Progressive.
Applying for financing is quick and transparent. Affirm performs a soft credit check that does not impact your credit score, and you’ll know immediately if your application is approved. Interest rates and payment schedules vary depending on your credit and the purchase price.
It’s important to understand that monthly payments are fixed once approved, and missing a payment can affect your credit. Financing is available for all eligible products, allowing you to shop luxury jewelry and watches with manageable payments. For questions about using Affirm, payment plans, or eligibility, our customer service team is ready to assist.
